Privacy Policy

Last updated: June 2026

DeepKids ("we", "us", or "our") operates the website deepkids.in. This policy explains how we collect, use, and protect your personal information when you visit our site or place a pre-order.

1. Information We Collect

When you place a pre-order or sign up, we collect:

• Your name
• WhatsApp / mobile number
• Delivery address (street, city, pincode, state)
• Payment confirmation details from our payment processor (Razorpay) — we do not store card, UPI PIN, or banking credentials

We also automatically collect standard web analytics data (pages visited, browser type, approximate location) via Google Analytics and Meta Pixel.

2. How We Use Your Information

• To process and fulfil your pre-order
• To send you order confirmation and shipping updates via WhatsApp
• To respond to queries you send us
• To improve our website and marketing (analytics data only)

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

3. Payment Security

Pre-order payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We never see or store your card, UPI PIN, or banking credentials — Razorpay handles all payment data directly, and we only receive confirmation that a payment was successful.

4. Cookies & Tracking

We use:

• Google Analytics — to understand how visitors use our site
• Meta Pixel (Facebook/Instagram) — to measure ad performance and enable retargeting
• Google Ads — to measure conversions from our ads

5. Data Retention

We retain your order information for a minimum of 3 years as required for accounting and tax purposes under Indian law. You may request deletion of your data (except where legally required to retain it) by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time

7. Children's Privacy

Our products are designed for children, but our website and checkout process is intended for use by parents and guardians. We do not knowingly collect personal information directly from children under 13.

8. Contact Us

For any privacy-related queries or requests:

• Email: sahyujyahs@gmail.com
• Website: deepkids.in

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance.